How to cancel a sales credit note in Dynamics 365 Business Central?

When using Dynamics 365 Business Central, correcting posted sales invoices is very straight forward. We just create a sales credit memo and apply it to the sales invoice. Or even better, in some instances we can create a corrective sales credit memo.

However, when it comes to credit notes you do not have this option so how do you cancel credit notes?

Here are the steps to do that.

1. Navigate to General Journals

2.Make sure to leave the document type blank.  For the account type, select the “GL account” and then choose the GL account that you want the credit to hit. The amount will be negative.


* NOTE: In order to account for AU GST, please make sure to populate all 5 columns as per below.


3. For the balance account type, select “Customer” and then choose the customer you will be applying this to. You will also want to make sure that the “Correction” box is checked:

4.Last, navigate to Customer Card-Related-History and select General Ledger. Apply Correction amount toward Sales Credit Note,  just like you would apply any other payment or sales credit memo to a sales invoice





After the application, Remaining Amounts are zero for both Sales Credit Note and Correction Journal Amounts and are taken from Customer Balance.

Hope you enjoy the reading!

Stay tuned for more helpful articles related to Dynamics 365 for Business Central in my blog.

#businesscentral #dynamics #microsoft #erp #msdyn #microsoftdynamics #dynamicsnav #microsoftdynamicsnav #bc #navision #crm #nav #erpsoftware #business #difference  #warenwirtschaftsystem #makeadifference  #technology #software #office #digitaltransformation #cloud #microsoftpartner #dynamicscrm #powerbi

 



Comments

Post a Comment

Popular posts from this blog

Mastering Bank Deposits in Dynamics 365 Business Central

Image
In today's business landscape, efficiency and accuracy in financial processes are crucial for successful operations. One critical aspect is bank reconciliation, which can be simplified by ensuring that there is only one bank ledger entry per deposit. In this article, we will demonstrate the proper steps to create a bank deposit in Dynamics 365 Business Central that meets this essential requirement. Step 1: Create a New Bank Deposit To begin, navigate to the "Bank Deposits" page in Dynamics 365 Business Central and create a new bank deposit. This is the foundation of the entire process, as all subsequent actions will be associated with this deposit. Next, you need to add lines for each customer payment within the bank deposit. Since bank deposits may include several customer checks, each check represents a payment for one or more customer invoices. By adding lines for each payment, you establish a clear record of the funds to be deposited. Step 2: Apply Entries Once you ha
Read more

Ace the MB-800 Exam: Tips and Strategies for Success

 The Microsoft Dynamics Business Central MB-800 exam is a certification exam that tests your knowledge and skills in Business Central. Achieving certification in Business Central can help you advance your career and demonstrate your expertise in this software. If you are preparing to take the MB-800 exam, here are some tips and strategies that can help you succeed: Familiarize yourself with the exam format and content:   The MB-800 exam consists of 40-60 multiple-choice and case study questions and covers a range of topics. It is important to understand the exam format and content in order to prepare effectively. Here is the link to download MB-800 Study Guide to review the exam objectives.  Exam MB-800: Microsoft Dynamics 365 Business Central Functional Consultant - Certifications | Microsoft Learn .  Use study materials and resources: There are a variety of study materials and resources available to help you prepare for the MB-800 exam. These can include books, online courses, pract
Read more

Empowering Your Business with Custom Report Layouts in Business Central

Image
  In today's fast-paced business world, having well-designed and professional reports is crucial for success. That's where the Standard Reports in Business Central come into play. But what if you need to make modifications to these reports to align them with your company's unique needs and requirements? T he good news is that you can tailor the layout to meet your specific needs, without relying on technical expertise or the need for extensive programming or coding knowledge. Let's take a quick tour of how to utilize this fantastic feature in Business Central: Step 1: To modify a report layout, the first step involves exporting the existing layout as a file to a location on your computer or network. Step 2: Export the existing report layout to your computer or network, giving you the freedom to explore and modify it at your convenience. Step 3: Open the exported layout in MS word, click on the “XML Mapping Pane” under the Developer tab to open the XML Mapping.  
Read more